 
  
RESIDENTIAL
Concierge Services
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       Reliable
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       Welcoming
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       Unique
At Centrum, our concierges are dedicated to enhancing the safety and comfort of your building while creating a warm and welcoming environment for residents and visitors alike.
Our customer-oriented approach ensures that every interaction is professional, efficient, and tailored to meet the unique needs of your community.
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      - Assisting building residents and answering inquiries 
- Welcoming and guiding guests and visitors 
- Overseeing daily building activities and operations 
- Managing facility access and building security 
- Supervising visitor and residential parking 
- Responding to complaints, providing solutions, or redirecting inquiries to the appropriate staff 
- Assisting with item drop-offs and pick-ups 
- Coordinating move-ins and move-outs 
- Providing administrative support 
- Logging irregularities, incidents, and daily communications 
- Enforcing strata by-laws, rules, and safety procedures 
- Coordinating and overseeing the use of building amenities 
- Collaborating with building staff, tradespeople, and authorities 
- Communicating noticeable facility deficiencies to building staff 
- Supporting the overall operations of the site as a team player 
 Our concierges are available 24/7 to ensure your building runs smoothly and your residents feel secure and well-cared for. 
 
                        