
RESIDENTIAL
Concierge Services
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Reliable
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Welcoming
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Unique
At Centrum, our concierges are dedicated to enhancing the safety and comfort of your building while creating a warm and welcoming environment for residents and visitors alike.
Our customer-oriented approach ensures that every interaction is professional, efficient, and tailored to meet the unique needs of your community.
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Assisting building residents and answering inquiries
Welcoming and guiding guests and visitors
Overseeing daily building activities and operations
Managing facility access and building security
Supervising visitor and residential parking
Responding to complaints, providing solutions, or redirecting inquiries to the appropriate staff
Assisting with item drop-offs and pick-ups
Coordinating move-ins and move-outs
Providing administrative support
Logging irregularities, incidents, and daily communications
Enforcing strata by-laws, rules, and safety procedures
Coordinating and overseeing the use of building amenities
Collaborating with building staff, tradespeople, and authorities
Communicating noticeable facility deficiencies to building staff
Supporting the overall operations of the site as a team player
Our concierges are available 24/7 to ensure your building runs smoothly and your residents feel secure and well-cared for.