RESIDENTIAL

Concierge Services

  • Reliable

  • Welcoming

  • Unique

At Centrum, our concierges are dedicated to enhancing the safety and comfort of your building while creating a warm and welcoming environment for residents and visitors alike.

Our customer-oriented approach ensures that every interaction is professional, efficient, and tailored to meet the unique needs of your community.

    • Assisting building residents and answering inquiries

    • Welcoming and guiding guests and visitors

    • Overseeing daily building activities and operations

    • Managing facility access and building security

    • Supervising visitor and residential parking

    • Responding to complaints, providing solutions, or redirecting inquiries to the appropriate staff

    • Assisting with item drop-offs and pick-ups

    • Coordinating move-ins and move-outs

    • Providing administrative support

    • Logging irregularities, incidents, and daily communications

    • Enforcing strata by-laws, rules, and safety procedures

    • Coordinating and overseeing the use of building amenities

    • Collaborating with building staff, tradespeople, and authorities

    • Communicating noticeable facility deficiencies to building staff

    • Supporting the overall operations of the site as a team player

    Our concierges are available 24/7 to ensure your building runs smoothly and your residents feel secure and well-cared for.